At GoBright, we aim to ensure complete satisfaction with every purchase of our services and products. This Refund Policy explains when and how refunds may be granted for purchases made through gobrightglobal.com.
1. Eligibility for Refunds
Refunds are provided only in limited and specific circumstances and are subject to our internal review and approval. To be considered for a refund, you must:
Submit a refund request within [X] days of the original purchase (replace [X] with the number of days you want, e.g., 7 or 14).
Provide valid order details and a clear reason for the refund request.
We review all requests on a case-by-case basis, and refunds are issued at our sole discretion.
2. How to Request a Refund
To request a refund:
Email us at gobright.growth@gmail.com.
Include the purchase date, order number, and reason for the refund request.
Allow up to [X] business days for review and response.
Approved refunds will be processed to the original payment method within [X] business days of approval.
3. Non-Refundable Items
The following items and services are not eligible for refunds:
Digital products already delivered or downloaded.
Services already provided or consumed, including branding, digital marketing, consulting, or design services once they have begun.
Discounted or promotional purchases.
4. Partial Refunds
In some cases, partial refunds may be considered based on the stage of the project, services already delivered, or other factors. These are determined solely by GoBright.
5. Exceptions
Rare exceptions may be made (e.g., technical errors or duplicate payments), but these are handled on a case-by-case basis and must be substantiated with supporting information.
6. Contact Us
If you have questions about this Refund Policy or need help submitting a request, contact us at:
📧 gobright.growth@gmail.com
📞 +91-8925550774
🌐 gobrightglobal.com